Orders Info

Learn about payment methods, invoices, and checkout security.

What payment methods does KELAB accept?

Every transaction is fully encrypted and secured via Level 1 PCI-DSS compliance. Your payment credentials are never stored on our systems.

Credit & Debit Cards

Visa
Mastercard
American Express
Discover
Diners Club
JCB

Digital Wallets & Accelerated Checkout

Apple Pay — pay instantly via Touch ID, Face ID, or passcode
Google Pay — use saved credentials from your Google account
PayPal — pay via balance, linked bank account, or funding card
Shop Pay — one-click checkout with saved details

Experiencing a checkout error? Contact us at support@kelab.store

Can I use more than one discount code on my order?

Only one discount code can be applied per order. Enter your code at the final step of checkout, right before completing payment.

One code per order — multiple codes cannot be combined
Exclusions apply — discount codes cannot be applied to items already on sale
No retroactive discounts — codes cannot be applied to orders already placed
Expiration dates — some codes expire, so use yours promptly

Having trouble validating a code? Contact us at support@kelab.store

How does store credit work?

When store credit is added to your account, you will receive an email notification detailing the exact amount. You can check your balance at any time by logging into your account.

View My Account →

Expiration rules:

Refund credit — never expires and remains on your account until used
Promotional credit — may carry an expiration date depending on the campaign; check your account details for specific timelines

Questions about your balance? Contact us at support@kelab.store