US Domestic Shipping

KELAB offers complimentary standard shipping on all US domestic orders over $15 USD. Every delivery is handled by USPS and UPS, dispatched from our facility in Southern California.

  • Processing time: 1–2 business days before handover to carrier
  • Standard delivery: 1–5 business days after dispatch, depending on your location
  • Total delivery window: as fast as 2 business days, up to 7 business days
  • Orders processed Monday–Friday, excluding federal holidays

An automated tracking link is sent to your inbox as soon as your label is scanned by the carrier. You can also track your order at: kelab.store/pages/track-my-order

Due to current tariff policies and customs processing, delivery to some US addresses may occasionally take up to 10 business days. Your tracking link will reflect the most current status.

International Shipping

KELAB ships internationally via UPS and DHL, dispatched from our facility in Southern California. Estimated transit times after leaving our warehouse:

  • Europe: 3–6 business days
  • Rest of World: 6–8 business days

Shipping costs are calculated automatically at checkout based on your destination. Free international shipping is available on qualifying orders over $80 USD.

All local destination import taxes and regional VAT are calculated and collected at checkout — no additional fees at delivery.

Tracking Your Order

You can track your order at any time using the email address or phone number used at checkout, or your order number:

kelab.store/pages/track-my-order

If your order hasn't arrived after 7 business days (US) or 10 business days (international), contact us at support@kelab.store and we'll investigate immediately.