Learn about dispatch timelines, shipping methods, and delivery updates.

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KELAB offers complimentary standard shipping on all US domestic orders over $15 USD. Every delivery is handled by USPS and UPS, shipped from our facility in Southern California.

Processing & Transit

  • Processing time: 1–2 business days before handover to carrier
  • Standard delivery: 1–5 business days depending on your location
  • Orders processed Monday–Friday, excluding federal holidays

Tracking
An automated tracking link is sent to your inbox as soon as your label is scanned by the carrier.

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Need to adjust your delivery address? Contact us immediately at support@kelab.store

KELAB ships internationally via UPS and DHL. Estimated transit times after leaving our US warehouse:

  • Europe: 3–6 business days
  • Rest of World: 6–8 business days

Shipping Costs
Calculated automatically at checkout based on your destination. Free international shipping is available on qualifying orders over $80 USD.

Due to periodic border customs inspections or peak seasonal demand, tracking milestones may occasionally take time to update.

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No surprise fees at your door. KELAB shipments qualify for duty-free entry into the European Union and most global destinations.

All local destination import taxes and regional VAT (Value-Added Tax) are calculated and collected securely at checkout. Your package is dispatched on a fully pre-cleared basis — the amount paid at checkout is your absolute final total. No additional cash, brokerage fees, or import taxes will be owed upon delivery.

Mexico: Local customs restrictions enforce a strict maximum of 10 items per order. Shipments exceeding 10 total units risk clearance denial and return to sender.

For other regional questions or border clearance assistance, please send your order number and full name to support@kelab.store