Product Specs

Q: What materials are used for KELAB cases?

KELAB cases are made from premium, eco-friendly TPU that has passed environmental standard testing and rigorous drop testing. A high-strength polycarbonate (PC) chassis supports the intricate print designs, which are precision-rendered using non-toxic, eco-friendly ink. Cases are drop-tested from heights of 10 feet and above. The advanced composition keeps textured visual designs completely smooth to the touch.

Q: How do I clean and care for my KELAB phone case?

Use a soft, lint-free microfiber cloth dampened with lukewarm water and mild soap for everyday cleaning. Alcohol-free wet wipes are also safe for refreshing surfaces. Avoid alcohol-based solutions, harsh chemical solvents, and high-strength sanitizers — these can degrade the printed layers and compromise design integrity over time.

Q: How do I select the correct case size for my device?

It is crucial to select the exact corresponding case dimensions for your device. Apple devices sharing similar names — such as standard, Pro, Plus, and Max configurations — frequently have distinct physical dimensions and camera layouts and are not cross-compatible. If you are unsure of your exact device model, visit kelab.store/pages/how-to-check-my-device-model for a step-by-step guide, or contact support@kelab.store before ordering.

Q: How do I install a screen protector on my phone?

For a step-by-step video tutorial on how to install a screen protector, visit our dedicated installation guide at kelab.store/pages/screen-protector-installation-guide.

Q: Are KELAB cases compatible with wireless charging and MagSafe?

Yes. All KELAB cases for iPhone and Samsung are fully compatible with wireless charging — you can charge your device without removing the case. Every case features built-in N52 neodymium magnets, fully compatible with MagSafe accessories including car mounts, magnetic pop-sockets, wallets, and wireless chargers. Note: the Bold Case has slightly stronger magnetic suction than the Tough Case due to structural differences.

Q: Does the case design cover the screen and camera lenses?

Yes. Every KELAB case features raised lip profiles around both the camera and front screen edges. This elevation allows you to lay your device face-down on flat surfaces without the screen or camera lenses touching the surface, protecting against micro-scratches. For maximum protection, we recommend pairing with our premium tempered glass screen protector.

Q: Does the case material scratch easily?

No. All KELAB cases feature a specialized scratch-resistant protective overcoat applied directly on top of the printed patterns. This integrated barrier makes the surface highly resistant to everyday contact with keys, coins, and hard surfaces, preserving the design's detail and finish over time.

Q: Does the case add significant bulk or weight to the phone?

KELAB cases maintain a slim, pocket-friendly profile weighing approximately 80–90 grams (0.17–0.2 lbs). Despite integrating 10ft+ drop protection and an internal magnetic array, the case stays streamlined and comfortable to hold and carry daily.

Question 1

What materials are used for KELAB cases?

Answer

Every KELAB case is crafted from premium, eco-friendly TPU that has passed environmental standard testing and rigorous structural drop testing. A high-strength polycarbonate (PC) chassis supports our intricate print designs, precision-rendered using entirely eco-friendly, non-toxic inks.

10ft+ drop protection — rigorously tested against daily impacts
Eco-certified TPU — flexible, protective, sustainably produced
Non-toxic ink prints — vibrant, detailed, smooth to the touch

Questions about material finishes? Contact us at support@kelab.store

Question 2

How do I clean and care for my phone case?

Answer

Safe cleaning methods:

Mild soap & water — gently wipe with a soft, lint-free microfiber cloth dampened with lukewarm water and a drop of mild soap
Alcohol-free wipes — safe for refreshing surfaces and removing oils or fingerprints

⚠️ Avoid: alcohol-based solutions, harsh chemical solvents, and high-strength sanitizers. These can degrade the printed layers and compromise design integrity over time.

Unsure about a specific cleaning product? Email us at support@kelab.store

Question 3

How do I select the correct size for my device?

Answer

It's essential to select the exact corresponding case dimensions for your device. Apple devices sharing similar names — standard, Pro, Plus, and Max configurations — frequently have distinct physical dimensions and camera layouts and are not cross-compatible.

If you're unsure of your exact device model:

→ Check My Device Model

Still unsure? Contact us at support@kelab.store before placing your order.

Question 4

How do I install a screen protector on my phone?

Answer

We have a dedicated step-by-step installation guide with a video tutorial to walk you through the process:

→ Screen Protector Installation Guide

Need help choosing the right protector for your device? Contact us at support@kelab.store

Question 5

Are KELAB cases compatible with wireless charging and MagSafe?

Answer

Yes. All KELAB cases for iPhone and Samsung are fully optimized for wireless charging — no need to remove the case.

Every case features a built-in array of N52 neodymium magnets — the highest commercially available grade — fully compatible with:

MagSafe wireless chargers
Magnetic car mounts
Magnetic pop-sockets and grips
Desktop wallet attachments

Note: The Bold Case has slightly stronger magnetic suction than the Tough Case due to structural chassis differences.

Questions about a specific accessory? Contact us at support@kelab.store

Question 6

Does the case design cover the screen and camera lenses?

Answer

Yes. Every KELAB case features intentionally engineered raised lip profiles around both the camera console and front screen edges. This elevation lets you place your device face-down on flat surfaces without the screen or camera lenses making contact — protecting against micro-scratches.

For comprehensive protection against severe drops, we recommend pairing your case with our dedicated screen protector:

→ Shop Tempered Glass Screen Protector

Question 7

Does the case material scratch easily from everyday use?

Answer

No. All KELAB cases feature a specialized scratch-resistant protective overcoat applied directly on top of the printed patterns. This integrated barrier protects the design from frequent contact with everyday objects like keys, coins, and hard surfaces — keeping the premium finish sharp over time.

Questions about material durability? Contact us at support@kelab.store

Question 8

Does the case add significant bulk or weight to the phone?

Answer

No. Despite integrating 10ft+ drop protection and a built-in magnetic array, each KELAB case maintains a streamlined weight of approximately 80–90 grams (0.17–0.2 lbs).

The slim, pocket-friendly profile stays smooth and sleek for seamless daily carrying — you'll feel the substance and structural density without unnecessary bulk.

Need specific dimensional parameters for your device? Contact us at support@kelab.store